The student payment counter is open daily before school from 8.00am until school commences, and during first break only. Parents/carers may make payments at any time between 8.00am and 4.00pm. We accept the following methods:-
- credit card (not by phone)
- EFT (electronic funds transfer). Our BSB is 064-171 and our Account No is 0009 0029. Please ensure you enter your student's EQID No. as a reference so that payment can be applied against the correct student's account. The EQID No. can be found on your student's timetable in his or her study planner, their ID card, on any financial statement sent to you by the school, or by contacting the office.
- Bpoint (see below explanation)
- QParents (see below explanation)
- Centrepay (Business Reference Number: 555 070 341 K)
Our preferred method for payment of fees, excursions and activities are:-
There are two payment options through Bpoint, which are:
online using your debit/credit card https://www.bpoint.com.au/payments/dete
refer to below image. Please note if you click directly on the bpoint link on the invoice, all required information will prepopulate for you.
by phoning Bpoint on 1300 631 073 and using IVR (Interactive Voice Response). This is a very easy method. You will need the CRN, payment amount and your credit card details. At the end of the call you will be provided with a unique payment receipt number. Please note that we no longer accept payments over the phone.
The CRN and Invoice numbers can be found on the invoice in the bottom left hand corner as shown in the below image.
This is an online portal which stores all your student information in the one place. The app for smartphones makes it very simple to use with access to all invoices at the one time. You are able to make partial or full payments of any invoice you like. Please refer to our QParents page for further information.
Payment Plans/Financial Hardship
If you are finding it difficult to make payments on your account please contact our Accounts Receivable Officer on 3550 5777 or email; email@example.com to arrange a payment plan. You can negotiate with us on the amount, frequency and number of payments included in the payment plan. Once arrangements have been put in place, an email will be forwarded with a link for the payment plan. All that is required from this point is to click on the link and register for the direct debit/payment plan and nominate a credit/debit card or bank account. A confirmation email detailing the agreement will then be forwarded which requires the link to be activated. This will then confirm the agreement. The following day, the school will receive a report confirming the registration for the payment. An email reminder will be sent out the day before a charge is due to be debited from a bank account or credit/debit card.
For all invoice queries please contact our office on 3550 5777 or email the finance department: firstname.lastname@example.org